Customer Relationship Management Software (CRM)
Looking for a more effective way to manage sales, product/service procurement, and customer service between your employees and customers? Customer Relationship Management is multifacted process, mediated by a set of information technologies, that focuses on creating two-way exchanges with customers so that firms have an intimate knowledge of their needs, wants and buying patterns. Advanced Consulting Group offers deployment, training, support, and backup of CRM solutions for your business.
SugarCRM is a comprehensive, economical solution geared towards small and medium sized businesses. The interface is web-based, intuitive and feature rich. Move your business to the next level by deploying this well designed packaged.
Microsoft Dynamics CRM
Microsoft Dynamics CRM 4.0 is a fully integrated customer relationship management (CRM) system. Microsoft Dynamics CRM gives you the capability to easily create and maintain a clear view of customers from first contact through purchase and post-sales. With tools to enhance your company's sales, marketing, and customer service processes—along with native Microsoft Office Outlook integration—Microsoft Dynamics CRM delivers a fast, flexible, and affordable solution.